Dynamics 365 for Customer Service Enterprise Edition
Dynamics 365
String ID DYN365_ENTERPRISE_CUSTOMER_SERVICE
GUID 749742bf-0d37-4158-a120-33567104deeb
Capabilities
4
Underlying services
10
Audience
Commercial
Type
Suite
What this plan gives you 4 capabilities
Email & collaboration
- Forms Surveys, quizzes and polls.
Files & content
- Office for the web Word, Excel and PowerPoint in the browser.
- SharePoint & OneDrive Intranet, team sites and personal file storage.
Office apps
- Project Project planning and portfolio management.
Show the 10 underlying service plans (Microsoft's raw identifiers)
| Service (friendly) | Internal name | Capability |
|---|---|---|
| Dynamics 365 Customer Service Insights for CS Enterprise | D365_CSI_EMBED_CSEnterprise | — |
| Dynamics 365 for Customer Service | DYN365_ENTERPRISE_CUSTOMER_SERVICE | — |
| Exchange Foundation | EXCHANGE_S_FOUNDATION | — |
| Microsoft Dynamics 365 Customer Voice for Customer Service Enterprise | Forms_Pro_Service | Forms |
| Office for the Web | SHAREPOINTWAC | Office for the web |
| Power Apps for Dynamics 365 | POWERAPPS_DYN_APPS | — |
| Power Automate for Dynamics 365 | FLOW_DYN_APPS | — |
| Project Online Essentials | PROJECT_ESSENTIALS | Project |
| SharePoint (Plan 2) | SHAREPOINTENTERPRISE | SharePoint & OneDrive |
| SHAREPOINT ONLINE (PLAN 2) | NBENTERPRISE | — |